Set an Operation On Hold

Explanation

This activity is used to set an operation on hold. Placing an operation on hold indicates that the operation or subtask (from IFS/Vehicle Information Management) is rescheduled within the same work order. You can resume an on hold operation or subtask once proper conditions are met or the reason for placing the operation on hold is removed. For more information refer to the activity Release an Operation from On Hold.

If any operation or subtask exists on the work order with the On Hold status, it will not be possible to set the work order to the Work Done status or to a higher status.

Prerequisites

• The cause for setting the operation on hold must be defined in Operation Basic Data.
• The operation must not be in either the Finished or Cancelled status.

System Effects

• The following changes will occur on the relevant operation record:
  • The On Hold check box is selected.
  • The on hold reason you entered when setting the operation on hold will be displayed in the On Hold Reason and On Hold Reason Code Desc. fields.
• A journal entry is created with the On Hold/Release From On Hold event type. Information such as the on hold reason, the date and time operation was put on hold, the ID of the user who put the operation on hold and a transaction note (if entered) will be displayed. Journal entries are generated in the Journal tab found in the Prepare Work Order and Report In Work Order windows.
• All employees that are clocked in to the operation will be clocked out automatically.
• The total time for the operation per employee per day will be transferred as a time report line to the relevant work order.

Window

Prepare Work Order
Report In Work Order
Work Order Execution Logic
Work Order Operation List 

Related Window Descriptions

Prepare Work Order
Prepare Work Order/Operations
Report In Work Order
Report In Work Order/Operations
Work Order Execution Logic
Work Order Execution Logic/Operations
Work Order Operation List
On Hold Cause - Dialog Box

Procedure

1. Open the Prepare Work Order, Report In Work Order or the Work Order Execution Logic window and query (F3) for the necessary work order.
2. Click the Operations tab.
3. Select the desired operation line, right-click and click Set Operation On Hold. The On Hold Cause dialog box opens.
4. In the Cause field, enter the reason for putting the operation on hold. Click List to select a valid value.
5. If needed, enter any extra information on this event in the Transaction Note field.
6. Click OK.

Use this procedure to set an operation in your work list on hold:

1. Open the Work Order Operation List window.
2. If needed, filter the data that is to be displayed in the work list.
3. Locate the necessary operation line.
4. Click the On Hold button in the button bar or right-click on the operation line, and then click On Hold.
5. The On Hold Cause dialog box opens.
6. In the Cause field, enter the reason for putting the operation on hold. Click List to select a valid value.
7. If needed, enter any extra information on this event in the Transaction Note field.
8. Click OK.