Cancel Delivery
Explanation
Use this activity when you want to cancel the delivery of
a customer order.
Prerequisites
- If the customer order contains only inventory
sales parts or a combination of non-inventory sales parts and inventory
sales parts, the customer order must be in the Picked status.
- If the customer order contains only non-inventory
sales parts, it must be in the Released status.
System Effects
- The reservations for all inventory sales parts will be removed. Note
that for parts that are placed in a shipment inventory location,
reservations will remain and must instead be manually handled via the
Handle Orders in Shipment Inventory window.
- Customer order will move to the Released status
from the Picked status if the customer order contained only inventory sales
parts or a combination of non-inventory sales parts and inventory sales
parts.
Window
Deliver Customer Order with
Differences
Related Window Descriptions
Deliver Customer Order
with Differences
Procedure
- Open Deliver Customer Order with Differences
window and populate or search to find the customer order.
- Right-click on the header and select Cancel
Delivery.
- Click OK to confirm cancellation of the
customer order.