Cancel Deliver Order Line

Explanation

Use this activity when you want to cancel the delivery of an order line in a customer order.

If the customer order contains only inventory sales parts or a combination of non-inventory sales parts and inventory sales parts, the customer order must be in the Picked state.
If the customer order contains only non-inventory sales parts, it must be in the Released state.

The reservations for the canceled customer order line part will be removed if it is an inventory sales part. Note that for parts that are placed in a shipment inventory location, reservations will remain and must instead be manually handled via the Handle Orders in Shipment Inventory window.
If the canceled line is the only line in it and it is an inventory sales part, the customer order will move to the Released state from the picked state.
If the customer order contained only inventory sales parts, it will move to the Released state, after the last order line is canceled.
The customer order will move to the Released state, after canceling an order line, if all the lines left will be of non-inventory sales parts .

Open Deliver Customer Order Line with Differences window and populate or search to find the customer order.
Select the desired order line to be canceled using Order No drop-down list.
Right-click on the header and select Cancel Deliver Order Line.
Click OK to confirm cancellation of the customer order line.