Unpeg Customer Order Line from Supply Order

Explanation

This activity is used to un-peg a customer order line from a purchase requisition, purchase order or shop order. To learn how to un-peg a customer order line from the DOP header, please refer to the activity Un-peg Customer Order from DOP Header (in IFS/Dynamic Order Processing). Both these activities are particularly useful when you want to cancel an automatically pegged supply order. This is because it is not possible to cancel the supply order without first un-pegging it from the customer order line.

Note: A service request is used to report a service or a fault on an object that is linked to a customer. The customer order may even have a Service Request as a pegged object. The Unpeg right mouse button option in this activity is only available for removing pegging between a customer order and a supply order, of the type Purchase Requisition, Purchase Order or Shop Order.

Prerequisites

• The supply order must have been automatically pegged to the customer order line.
• The parts must not be configurable.
• A quantity must not have been received against the supply order: If a purchase order is to be un-pegged, it must not be in the Received, Cancelled, or Closed status. A shop order must be in the Started status or prior, without any received quantity. A purchase requisition may be un-pegged at any time.

System Effects

• The customer order will be un-pegged from the supply order (purchase requisition, purchase order, or shop order). 
• If you initiate the un-pegging from the purchase requisition, other created purchase orders will be un-pegged as well.
• If a purchase order was to be direct-delivered, the unpeg performed from customer order will not change the connected purchase requisition or purchase order. However, unpeg from purchase order or purchase requisition will affect the customer order as well.
  

Window

Customer Order
Customer Order Lines
Purchase Requisition
Purchase Requisition Lines
Purchase Order
Purchase Order Lines
Pegged Purchased Customer Order Lines
Shop Order
Shop Orders
 Pegged Manufactured Customer Order Lines

Related Window Descriptions

Customer Order, Customer Order/Order Lines
Customer Order/Rental Order Lines
Customer Order Lines
Purchase Requisition
Purchase Requisition Lines
Purchase Order, Purchase Order Lines
Pegged Purchased Customer Order Lines
Shop Order
Shop Orders
Pegged Manufactured Customer Order Lines

Procedure

You can perform this activity in the Customer Order window or in the main and overview windows of Purchase Requisition or Purchase Order and Shop Order.

From the Customer Order window:

1. In the Customer Order window, query for the relevant customer order.
2. On the Order Lines tab, or Rental Order Lines tab select the customer order line you want to un-peg (If required, you can right-click and then click Pegged Objects to view the pegged supply order).
3. Right-click and then click Unpeg.

From the Purchase Order or Purchase Requisition window:

1. In the main window of the respective supply order, query for the relevant supply order.
2. On the Part Requisition Lines tab, or Rental Part Requisition Lines tab (for purchase requisitions) or the Part Order Lines tab, or Rental Part Order Lines tab (for purchase orders), select the supply order line that you want to un-peg.
3. Right-click and then click Unpeg.

From the Pegged Manufactured Customer Order Lines window,

1. Right-click on the Shop Order window, and then click Pegged Shop Order. From there select Pegged Manufactured Customer Order Lines.
2. Right-click on the required record and select Unpeg.