Correct Erroneous Event Messages

Explanation

Use this activity to manually correct erroneous event messages that were received automatically from an external system, such as an external production system, via IFS/Connect. Due to incorrect or missing information certain external event messages cannot be registered properly in the system. If these erroneous events are interpreted as events by IFS/Connect, you can use this activity to correct the events; whereby it will be available for use in IFS/OEE. Erroneous events that are not interpreted as events by IFS/Connect will only be available in failure handling within IFS/Connect, and cannot be corrected using this activity.

Note: Only users that are granted access to IFS/OEE as Super Users will be allowed to perform this activity.

Prerequisites

• An active integration (using IFS/Connect) must exist between an external system and IFS/OEE.
• An event message containing incorrect or missing information must have been received from an external system, and interpreted as an event by IFS/Connect.

System Effects

• The erroneous event message(s) is corrected and can be viewed in the Production Unit and Production Unit Overview windows.
• If the erroneous event message is not fully corrected (even after a correction), the event message record will still be available in the Correct Erroneous Event Messages window for further corrections.

Related Window Descriptions

Setup OEE
Correct Erroneous Event Messages
Production Unit
Production Unit Overview

Procedure

1. Open the Setup OEE window and click Correct Erroneous Event Messages (found in the Erroneous External Event Messages area). The Correct Erroneous Event Messages window opens.
2. Double-click on a particular event message record to expand it. Observe a description of the error in the Error Text field.
3. Click View Message Request to view all values for the selected record. These values will be populated in the lower section of the window.
4. In the table of the window adjust the incorrect value that is registered for the selected event message record.
5. Save your changes.
6. Right-click on the event message record, and then click Rerun Event Message.
7. Next, refresh the data in the window (F5 or by selecting the Refresh icon) and check if your event message record is available.

• If the correction of the erroneous event message is not successful, i.e., additional corrections are to be made, you need to perform steps 2 - 6 once more.
• If the correction of the erroneous event message is successful, the record will no longer be available in this window.
• If the erroneous event message cannot be corrected and is better to be removed from the list, right-click on the particular event message record and then click Send Message to Trash Can.