Create Corrective and Preventive Action
Explanation
Use this step to create a Corrective Action that is related to the NCR. A
Corrective Action that is related to a NCR is made for eliminating the root
cause of why the NCR occurred.
Prerequisites
To be able to carry out this step, a NCR in the Planned, Released
or In Progress status is needed.
System Effects
As a result of this activity, a corrective action that is related to a NCR is
created.
Window
Non Conformance Report,
NCR Correction Actions
Related Window Descriptions
Non Conformance Report
NCR Correction Actions
Non Conformance Reports
Procedure
- In the Non Conformance Report
window, click
the Action tab.
- In the table under the Corrections area, select a record,
right-click and then click Create Corrective Action. A
corrective action line is created in the table under the Corrective and
Preventive Action (CAPA) area. It is also possible to right-click in the header and select
Create Corrective Action, to create a corrective action that is related to the specific NCR.
- Click Save. The status of the corrective and preventive action
line changes to Created.
- To manage and view the corrective and preventive action, right-click on
the corrective and preventive action line and then click Corrective Action Detail.