Incidents process allows you to maintain records of all incidents
which occur within your organization causing harm to personnel and/or damages to
properties. This functionality also facilitates the evaluation/investigation of
such incidents so that actions can be taken to prevent such incidents from
recurring. The process consists of the following sub-processes:
Incident Reporting
Information related to the incident, such as details of persons affected, the
type of injuries or illnesses caused to personnel, the substances that were
involved in causing the incident etc. can be clearly registered for each
incident. When you register details of damages, objects already registered in
IFS/Manufacturing can be connected to the incident in order to report the
damages caused to each object.
Incident Investigation
Several persons with specific roles can be assigned to investigate the
incident already reported. The findings from the investigation can also be
registered. Also, any external organizations and agencies participating in
incident investigations can be entered for the records.
Incident Analysis
Once the investigations are completed, you can recommend corrective actions and
preventive measures for the incident. Specific tasks (actions) can be assigned
to persons using the system in order to implement such actions. The
probable causes for the incident can be identified and registered during the
analysis. Also, it is possible to perform a risk assessment related to the
incident so that you can measure the probable risk associated with this incident
as a precaution. Risk assessment of the incident will provide a calculated value
to indicate the risk.
Incident Closing Procedures
An incident report consists of a safety department questionnaire which will be completed by a person investigating/analyzing the incident report in order to evaluate whether the relevant safety regulations are followed. A standardized questionnaire can be defined based on the requirement of the organization.