Check and Modify Distribution List Details

Explanation

This activity is used to check details of persons to be notified when incidents are registered or when the relevant criteria for notification is fulfilled. You can also define new notifications. Note that new notifications registered here are not required to be linked to a distribution list configuration.

Prerequisites

In order to perform this activity, notification recipients are required to be registered in the Incident/Distribution List tab.

To send automatic notifications to persons on the distribution list, the relevant event should be enabled in the Event Actions window by the application owner. If different notifications are required to be sent according to the type of actions performed for an incident report, specific values should be added in the Condition for performing this action section in the New Event Action window. These specific values (conditions) correspond to the specific actions related to incidents as detailed below:

NEW_INCIDENT – when a new incident is created.
MODIFY_INCIDENT – when incident general information is modified.
NOTIFY – when a person is notified by right-clicking him or her and selecting Notify in the Distribution List tab.
NEW_INJURED – when a new person is added to the Personnel Injuries and Illness tab.
ADDED_TO_DL – when a person is added to the Distribution List tab and the notification type is Automatic.
MODIFY_INJURED – when an employee ID is set for an injured person.
MARK_INVALID – when a record is marked as Invalid, the Notification Type is Automatic and the State is Completed.

System Effects

If the notification of a recipient is changed to Automatic and if the communication method connected is Email, an email will be sent to the recipient.

Window

Incident/Distribution List

Related Window Descriptions

Incident/Distribution List

Procedure

  1. Open the Incident window.
  2. Search or populate to find an incident case for which you want to check and modify incident notifications.
  3. Go to the Distribution List tab.
  4. You can remove existing notification records or enter new notifications. Note that you can only use Person and External Person in the Notify To field when you enter new records in this tab.
  5. You can also modify some details of existing notifications before they are manually released.