Enter Write-off Notice Template

Explanation

The Enter Write-off Notice Template activity is used for entering and changing customer write-off notice templates. When a customer write-off has been executed, it is possible to notify the customer that the balance has been written off. This is handled by creating and printing write-off notices. You can enter one or more templates with various standard texts and use different notice templates for different write-off codes. The text entered on the template will be printed on the notice.

Prerequisites

None specific.

System Effects

As a result of this entry, various templates can be used for printing customer write-off notices.

Window

Write-off Notice Templates

Related Window Descriptions

Write-off Notice Templates

Procedure

To enter a Write-off Notice Template:

  1. Select Write-off Notice Templates. Click New. Enter a Template ID and a Template Description. Enter header text. The text will be printed at the top of the write-off notice at printout. Enter Main text if you want a more detailed specification about the write-off reason. Enter text in the Footer field if you want to close the write-off notice with a sentence. Click Save.