Correct Cancelled Payments

Explanation

This activity is used to update default information on a payment transaction that has been cancelled due to rejection from a payment institute. When payment files are transferred to a payment institute, certain payments may not be acknowledged due to errors in the employee bank account, payment method and the employee SWIFT/BIC that was used for the transfer. When a transaction is cancelled, a new transaction line with Correction status is created on the Employee Payments window. You can use this activity to update the erroneous information on the new transaction line by fetching the default values from employee files. The payment can then be authorized and transferred again to the payment institute.

Prerequisites

In order to perform this activity, it is required that there are transactions with Correction status in the Employee Payments window.

System Effects

As a result of this activity, the default bank account, method ID and the employee SWIFT/BIC specified in employee files will be updated on the payment transaction line.

Window

Employee Payments

Related Window Descriptions

Employee Payments

Procedure

  1. Open the Employee Payments window and query or populate to find the required transactions.
  2. Select the transactions with Correction status which you want to update with default information.
  3. Right click and click Get Defaults.