Enter CR/CO Data

Explanation

Use this activity to enter valid severity or critical levels for a change request. This mandatory task is to be performed by a system administrator or equivalent person.

Valid CR levels are used to group similar requests. Three types of data must be specified before you can use CRs and COs: CR levels, CR types, and CO action causes. At least one of each CR level, CR type, and CO action cause must be defined to be able to create CRs and COs.

• CR levels define different priorities of the CRs. Examples of levels can be Must or Nice To Have.
• CR types define different types of CRs. Examples of types are Customer CR or Internal CR.
• CO action causes define different types of reasons for why a CO was generated. Examples of causes can be Error in Drawing, Change in Specification, or Too Weak Construction.

Prerequisites

This activity has the following prerequisites:

• None.

System Effects

As a result of this activity:

• CRs and COs can be created.

Window

Change Management Basic Data

Related Window Descriptions

Change Management Basic Data

Procedure

To perform this activity, follow these steps:

1. Open the Change Management Basic Data window.
2. On the CR Levels tab, create a new record.
3. In the CR Level field, enter up to 10 alphanumeric characters for the CR level ID.
4. In the Level Description field, enter a description.
5. Add at least one CR level with a corresponding description in the Change Management Basic Data/CR Levels tab.
6. Add at least one CR type with a corresponding description in the Change Management Basic Data/CR Types tab.
7. Add at least one CO action cause with a corresponding description in the Change Management Basic Data/CO Action Causes tab.
8. Save your changes.