Enter Marketing Campaign Responses
This activity is used to view, modify, or enter marketing campaign responses.
Prerequisites
This activity has no prerequisites.
System Effects
A customer response category with response options is created and available
for use in marketing campaigns.
Window
CRM Basic Data
Related Window Descriptions
CRM Basic Data
CRM Basic Data/Marketing Campaign
Responses
Procedure
- Open the CRM Basic Data window and click the
Marketing Campaign Responses tab.
- Create a new record.
- Enter the short code for response category in the Response Category
ID field.
- Enter a description of the response category in the Description field.
- Select a response type in the Response Type field.
- Save your changes.
- If the response type is Single-Choice or Multiple-Choice, create a new
record in the lower part of the window.
- Enter the short code for response category option in the Response
Category Option ID field.
- Enter a description of the response category option in the Description field.
- Save the information.