Unacknowledged Reminder Proposal

Explanation

Use this activity to discontinue a confirmed reminder proposal. Each reminder proposal is linked to a unique proposal ID and several proposals can exist for a user ID. Only unacknowledged reminder proposals can be edited and/or removed.

Prerequisites

A reminder proposal must have been entered and acknowledged.

System Effects

As a result of this action, the reminder proposal is unacknowledged.

Window

Customer Reminder Proposals

Related Window Descriptions

Customer Reminder Proposals

Procedure

To delete an acknowledged reminder proposal:

1. Open Customer Reminder Proposals. Search for the reminder proposal or populate the window to find the reminder proposal to be unacknowledged/cancelled.
2. Select the reminder proposal, right-click and then click Uncknowledge Proposal. The reminder proposal is then given Reminder Status, Created .
3. Delete the proposal by using Remove function in the tool-bar.