Enter or Modify General Fault Information

Explanation

This activity is used to specify general fault information (common for the entire component repair order) detected for the part, i.e., the part’s discrepancy from the original form, fit and/or function. This information might be helpful later on when preparing the work, and for troubleshooting and repairs. The fault information codes are entered as basic data and can then be used on the component repair order. The reason for having predefined fault information is to consistently record the fault information, which can then be used for technical and financial follow-ups and analysis of faults and costs. There is also a free text field where you can enter a longer text with a more detailed description of the fault. You can double-click in the field to open an editor.

In the component repair order header it is possible to enter fault information which will be used as a template for all repair lines created later on. It is also possible to update or add information for each specific line. In other words, the fault information could be individual for each line which means that there is no connection between the fault information on the component repair order header and the repair line after creation of a line.

The following fault information can be specified:

• Discoveries: Describe the discovery circumstances of the fault. This might be helpful later when preparing the work, and for troubleshooting and repairs.
  • Example: Alarm
• Symptoms: Describe the symptoms or conditions of the reported fault.
  • Example: Noise
• Causes: Describe the actual reason behind the request.
  • Example: Collision
• Classes: Categorize faults.
  • Example: Mechanical
• Fault Type: Categorize the fault. The entered fault types will make it easier to follow up and analyze the fault types.
  • Example: Breakdown

Prerequisites

Basic data for the types of fault information that you want to specify must have been created: discovery, symptom, class, cause, fault type and fault description.

System Effects

As a result of this activity, fault information is either added or updated for a component repair header.

Window

Component Repair Order
Component Repair Orders
New CRO Assistant

Related Window Descriptions

Component Repair Order/General
Component Repair Order
Component Repair Orders
New CRO Assistant

Procedure

1. Open the Component Repair Order window and search for an existing component repair order.
2. Click the General tab.
3. Add or modify the fault information in the Fault Information area. The fault information is described by using the following options: discovery, symptom, class, cause, fault type, fault description and a free text field. You can either enter the short codes or choose by using List of Values.
4. Save your record.