Verify Release to Service

Explanation

This activity is used to verify the release to service of a maintenance order. In addition to release to service sign off requirements, there can be requirements for a counter release to service sign off for the maintenance order. This serves as a second and confirming signature for a maintenance order already signed off. The following rules apply when signing off a maintenance order:

• If sign off requirements with both the Release to Service and Counter Release to Service requirement types are defined on the maintenance order, two different persons are required to sign off the maintenance order.
• If a license has been defined for the counter release to service sign off requirements on the maintenance order, the person signing off the maintenance order must have the necessary qualifications to perform the sign off. Note: If a license is not used for the counter release to service sign off requirements when signing off, the identity of the person performing the sign off is retained but validations will not be performed.
• When signing off a maintenance order where more than one signature requirement has been defined for the same requirement type, only one signature can be specified and the person signing off must have all licenses required.

Prerequisites

To perform this activity, a maintenance order with counter release to service sign off requirements must exist on the maintenance order. The maintenance order must be in the Work Done status.

System Effects

• The maintenance order is signed off.
• The ID of the person who performed the sign off and the date of signing off is entered automatically on the sign off requirement.
• Counter release to service sign off information on the maintenance order will be retained in history.

Window

Maintenance Order

Related Window Descriptions

Maintenance Order
Maintenance Order/Order

Procedure

1. Open the Maintenance Order window and query (F3) for the necessary maintenance order.
2. Right-click and click Perform Counter Sign Off.
3. If the security checkpoint is enabled, the Authentication Request dialog box opens.
4. Enter your user ID and password.
5. Click OK.