Active Work Orders

Using this Portlet

Use this portlet to view active separate work orders.

+Prerequisites

No setup is required before you use this portlet for the first time, except your personal customizations (see below).

+Viewing the Search Results

This portlet displays your search results in table format. It is possible to hide fields if necessary and to order the search results by any of the columns.

The following items appear in the search results: 

Report In: Click on the link to open the Report in Work Order page.

WO No: The unique identification number of the work order. Clicking on this link will open the Work Order Tender page.

Directive: A short description of the fault that is to be corrected by the work order. If the work order is registered through a fault report or service request, the description automatically comes from the Short Description field on that page or window. If the work order is PM-generated from a separate PM action, the description comes from the Directive field on that page or window.

Object ID: The identity of the object to which the work order is connected.

Object Description: The description of the object to which the work order is connected.

Planned Start: The date and time when the work order is planned to start.

Planned Finish: The date and time when the work order is planned to be completed.

Late Start: The date and time when the work order is required to start.

Requested Finish: The latest date and time before which the work order should be completed.

Status: The current status of the work order. Possible values are Released and Started.

Priority: The priority code displays the degree of priority assigned to the work order.

+Customizing this Portlet

Using the Customize page, you can define search criteria and customize the layout of your portlet.

Search Criteria

The following search criteria are available in this portlet:

Show my work only: Displays only the work orders which are executed by the current user.

Show all work connected to contractor: Displays all work orders connected to the current user's contractor.

Choose Status: Select the status of the work orders that you want to display. Possible values are Released and Started.

Order by Type: Select the order by which the work orders should be displayed in the table. Possible values are None, Ascending and Descending.

Layout

The following layout options are available in this portlet:

Portlet name: The name that appears at the top of this portlet. You can change this name to one of your choosing.

Max no of hits to be displayed: The maximum number of rows displayed in the portlet. When you minimize the portlet, the number of matched records appears next to the portlet name.