Define Self-Billing Deviation Reasons

Explanation

Use this activity to define self-billing deviation reasons. In the customer self-billing process deviations may occur between the price self-billed by the customer and the expected price. Deviations may also exist between the quantity self-billed by the customer and the expected quantity to be invoiced. Self-billing deviation reasons can be useful when investigating these deviations. Each deviating self-billing line can be manually given a reason, explaining why a deviation occurred and what actions were taken because of the deviation. Using predefined deviation reasons makes it possible to group and categorize deviations. 

Prerequisites

There are no prerequisites.

System Effects

A self-billing deviation reason will be defined and available for use during the customer self-billing process.

Window

Sales Basic Data

Related Window Descriptions

Basic Data for Customer Order
Basic Data for Customer Order/Self-Billing Deviation Reasons

Procedure

1. Open the Sales Basic Data window, and click the Self-Billing Deviation Reasons tab.
2. Create a new record.
3. Enter appropriate values in the Self-Billing Deviation Reason and Description fields.
4. Save the record.