Check Create Company Log

Explanation

This activity can be used when errors occur during the Create/Update Company process.

When a company is created or updated, the source for the processing is either a template or an existing company. If the source is a company, then the chance that errors occur is not as great as when creating from a template. This is because data in an existing company is considered consistent, while the data in a template might be inconsistent with the business logic of the application.

The log will contain a status per component that has been active in the process of creating/updating a company. It is easy to find out if the processing has been successful or not by looking at the status for each component. More detailed error information per component can also be displayed, thus making it possible to find out exactly in which Logical Unit the error(s) have occurred.

It is recommended that each component is checked with respect to errors in order to find out if:

• The company can be used without further modifications of the company related basic data in these components.
• The company related basic data must be modified in these components before the company is actively used.
• The number of errors is too large to make it worth analyzing all errors. The best solution in this case is probably to remove the company and try to find a better source for the Create/Update company process.
• The source must be modified to be compatible with the current business logic. This applies most often to the case when the source is a Company Template.
• There is no reasonable explanation for the reported log errors other than errors in the business logic, something that should lead to reporting a support call.

Also note that when creating or updating a company, the user may be notified even if there are no errors, i.e., there is some other type of information for the user to consider. One example is when no company related data was found for a Logical Unit in the source company or template. This can be acceptable but is reported anyway.

Prerequisites

A company must have been created in order to be able to see any log information. 

System Effects

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Window

Companies

Related Window Descriptions

Create Company Component Log
Companies

Procedure

1. Open the Companies window. Select a company, right-click and then click Company Log to launch the Create Company Component Log window.
2. Verify the status of each component.
3. Select one or more components, right-click and then click Company Log Details.
4. Investigate errors reported per Logical Unit.
5. Remove the company if too many errors appear, or use the Application to correct reported errors.