Enter Marketing Campaign Responses

This activity is used to view, modify, or enter marketing campaign responses.

Prerequisites

This activity has no prerequisites.

System Effects

A customer response category with response options is created and available for use in marketing campaigns.

Window

CRM Basic Data

Related Window Descriptions

CRM Basic Data
CRM Basic Data/Marketing Campaign Responses

Procedure

1. Open the CRM Basic Data window and click the Marketing Campaign Responses tab.
2. Create a new record.
3. Enter the short code for response category in the Response Category ID field.
4. Enter a description of the response category in the Description field.
5. Select a response type in the Response Type field.
6. Save your changes.
7. If the response type is Single-Choice or Multiple-Choice, create a new record in the lower part of the window.
8. Enter the short code for response category option in the Response Category Option ID field.
9. Enter a description of the response category option in the Description field.
10. Save the information.