Register Direct Returns
Explanation
This activity is used to register direct returns to the supplier. This can
be, for example, if a customer order line exists that was directly delivered by
an external supplier, and that material needs to be returned directly to the supplier.
Prerequisites
- An external supplier must have been entered in the Return to Supplier
field in the RMA header.
- The RMA line should have been connected to a customer
order line which was directly delivered by the return to supplier.
- The RMA line should be in the Released
or Partially Received status.
System Effects
- The returned inventory quantity is updated in the RMA
line.
- The returned quantity is updated in the customer order line to which the RMA line
is connected.
- The purchase order receipt record of the purchase order pegged to
the customer line is updated with a return record. That will be considered
as returned for credit and the return will be reflected in the Received Not Yet
Invoiced report.
Window
Return Material
Authorization
Related Window Descriptions
Return Material Authorization
Procedure
- Open the Return Material Authorization window.
- Query for the required RMA line.
- Right-click on the line and then click Register Direct Returns to
Supplier.
- Enter the new received quantity.
- If there were several receipt records created for
the respective purchase order (i.e. the delivery is done by registering the
direct deliveries several times), you may match the sum of the returned
inventory quantities per each receipt, to the new received quantity.
- Click Apply to save the changes or
OK to save and exit from the dialog box.