Use this activity to connect a coordinator to a work task. The coordinator is the person who is responsible for the customer order. This activity is only used in the Service Management solution.
Before a coordinator is connected to the work order, the following must have been completed:
As a result of this activity, a coordinator is connected to the work task.
Work Task
Work Tasks
Prepare Work Order
Work Order Structure
Work Task/Customer
Work Task
Prepare Work Order
Use the following procedure to change the status using the Work Task window.
Use the following procedure to change the status using the Work Task tab in the Prepare Work Order or the Work Order Structure window
Note: It is also possible to enter this information in the Work Tasks window.