Complete Work Assignments

Explanation

This activity is used to conclude work defined on a Work Assignment. Once all work defined on a work assignment is accomplished then it can be set to status Completed.

Prerequisites

In order to set status to Completed,

• A work assignment should exist where all the associated work have been finalized. 
• All resource usages related to the work assignment should be reported in.

System Effects

• Work assignment will be set to status Completed.
• The Assignment Finish date on the work assignment is updated with current date.
• If the work assignment is in Work Started status the Work Finish date is updated with current date.
• Work assignment's Allocation Finish date is updated with Assignment Finish date.
• A journal entry is created for this event. Journal entries are generated in the Journal tab found in the Prepare Work Order and Report In Work Order windows.
• If the work task is connected to a SLA order line which has a SLA latest finish, when the status is set to Pending Completion or Completed, the Resolved Date is updated on SLA order line.
• f the Allow Multiple Visits check box is selected for the work task and if the selected work assignment is not the last visit of the visit chain, then the Time to Complete dialog is received to update the remaining time to complete the total work related to the visit chain.

Window

Work Assignments
Work Task
Prepare Work Order

Related Window Descriptions

Work Assignments
Work Task
Prepare Work Order

Procedure

Use this procedure to set status to Completed.

1. Open the Work Assignments or Work Task window or alternatively open Work Tasks tab in Prepare Work Order window.
2. Query for the work order and then select the appropriate work task to be concluded.
3. Right Click and select Status, and then click Completed.