Modify Work Assignment Status

Explanation

Use this activity to promote work assignment status from Resource Monitoring Gantt.

Prerequisites

In addition to the general prerequisites, listed in Maintenance Resource Setup:

Work assignments must exist for the resources that are monitored.

System Effects

Work Assignment status is updated.

Window

Resource Monitoring Gantt

Related Window Descriptions

Resource Monitoring Gantt
Resource Monitoring Search
Legend

Procedure

Modify Work Assignment Status

The Planner/dispatcher/service manager/ call center user also sometimes has to manage and/or control the execution of work assignments at the same time as monitoring resources. For this purpose it is also possible for the user to promote work assignments in Resource Monitoring Gantt.

Follow this procedure to change the status of a work assignment in Resource Monitoring Gantt:

1. Populate the Resource Monitoring Gantt in a way so that the work assignment that should be promoted is visible.
2. Select the work assignment for which the status should be changed and select the right mouse option Status and select the preferred status.
3. The work assignment status will now get promoted.

For more details read about:

• Accept Work Assignment
• Start Work Assignment
• Complete Work Assignment
• Incomplete Work Assignment
• Cancel Work Assignment