SLA Order Template

[About SLA Order Template] [About SLA Order] [To Service Level Agreement Management] [To Service Contract]

Usage

Use this window to define service level agreement order template which will be used to create SLA orders. SLA order lines will be created based on the SLA order templates line defined and similarly SLA order schedule lines will be created based on the SLA order template schedules lines.

An active SLA order template can be connected to one or more service contract SLA lines. The SLA order template is used to auto generate a SLA order and will be connected to a work order and/or a work task.

Activity Diagrams

BDR for SLA Order Template
Define SLA Order Template

Activities

Create SLA Order Template
Create SLA Order Template Lines
Create SLA Order Template Schedule Lines
Activate SLA Order Template