Deliver Lines

Explanation

Use the Deliver Customer Order Lines window when you want to deliver a separate order line. Complete orders are delivered in the Deliver Customer Orders window.

You can deliver both customer order lines with inventory parts and non-inventory parts. Inventory parts can be delivered as soon as they are reported as picked. Non-inventory parts with a delivery date after the system date (today's date) need to be reserved using the reservation batch in the Create Customer Order Reservations window before they can be delivered. However, non-inventory parts with a delivery date of the system date (today) or before can be delivered directly after the release is done.

When the customer order line is considered as delivered, it acquires the Delivered status. The customer order header receives the Partially Delivered status until all the lines are completely delivered. In that case, the status is updated to Delivered. The status can vary, depending on the order type.

When the customer order line is delivered, any customer warranties from the serial tracked parts will be stored in the Part Serial window. Valid periods will be calculated for all the customer warranties in the entire serial structure in the Part Serial window.

In this window, you cannot change the number of parts to be delivered. However, you can also deliver an order line with deviation from this window by using Deliver with Differences in the Operations menu. In case the quantity of parts to be delivered is less than stated on the pick list and reported as picked, the delivery information should be entered in the Deliver Customer Order with Differences window or the Deliver Customer Order Line with Differences window.

If sales overhead costs are registered for the part, these overhead costs are calculated at delivery based on the cost of the parts delivered and the order line quantity.

Prerequisites

System Effects

Window

Deliver Customer Order Lines

Related Window Descriptions

Deliver Customer Order Lines

Procedure

  1. Search for the desired customer order lines by using the Populate or Query feature.
  2. Select the customer order lines you wish to deliver, right-click and then click Deliver.
  3. A message informs you that the customer order line will be delivered. Confirm by clicking OK.