Deliver Lines
Explanation
Use the
Deliver Customer Order Lines window when you want to deliver a separate order line. Complete orders are delivered
in the Deliver Customer Orders window.
You can deliver both customer order lines with inventory parts and non-inventory parts. Inventory parts can be delivered as
soon as they are reported as picked. Non-inventory parts with a delivery date
after the system date
(today's date) need to be reserved using the
reservation batch in the
Create Customer Order Reservations
window before they can be delivered. However,
non-inventory parts with a delivery date of the system date (today) or before can be delivered directly after
the release is done.
When the customer order line is considered as delivered, it acquires the
Delivered
status. The customer order header receives
the Partially Delivered status until all the lines are completely delivered. In that case, the status is updated to
Delivered. The
status can vary, depending on the order type.
When the customer order line is delivered, any customer warranties from the serial tracked parts will be stored in
the Part Serial window. Valid periods will be calculated for all the customer warranties in the entire serial structure
in the Part Serial window.
In this window, you cannot change the number of parts to be delivered. However, you can also deliver an order line with
deviation from this window by using Deliver with Differences in the Operations menu. In case the quantity of parts to be
delivered is less than stated on the pick list and reported as picked, the delivery information should be entered
in the Deliver Customer Order with Differences window or the
Deliver Customer Order Line with Differences
window.
If sales overhead costs are registered for the part,
these overhead costs are calculated at delivery based on the cost of the parts
delivered and the order line quantity.
Prerequisites
- The customer order lines with inventory parts must have been reserved and reported as picked, i.e., the order must be in
the Picked status
.
- The customer order lines with non-inventory parts must have been reserved
using the reservation batch in the
Create Customer Order Reservations
window, assuming the delivery date is
after the system date (today's date).
- Customer order lines with non-inventory parts with a delivery date of the
system date (today)
or
before need to be released.
- The customer order line must not be connected to any
shipment.
System Effects
- The customer order line will be considered as sent/delivered to the customer. The customer order line acquires the
Delivered status. The customer order header receives the
Partially Delivered
status until all
the lines are completely delivered. In that
case, the status is updated to Delivered. The status can vary, depending on the order type.
- When delivering a serial tracked part, any customer warranties defined on the customer order line are stored in
the Part Serial window. If customer warranties already exist in the
Part Serial window, they are merged with the
ones defined on the customer order line. The warranties on the customer order line are the valid ones if the same warranty type
exists both in the Part Serial window and on the customer order line.
- When delivering a customer order line with a serial tracked part, a calculation of the valid customer warranty period takes place. The delivery date
and the external transport lead time are used and all the customer warranty types with
time based warranty
conditions in the entire serial structure in the
Part Serial
window are given a valid from and valid to date. These dates are calculated using the
minimum and maximum values defined for the different warranty conditions. If the
valid to and valid from dates already have values, they are not recalculated since they come from
the supplier
warranties that have been converted to customer warranties. The valid from and valid
to attributes are stored in the part serial structure for later transfer to IFS/Service
Management.
- If the Customer Order Connection parameter is set for a supplier warranty type with time based warranty conditions somewhere in
the serial structure in the
Part Serial window, the calculation of the valid period takes place for the supplier warranty with time
based warranty conditions as well.
- After delivering a part of or the entire customer order line, it is not possible to update the warranties on the customer
order line.
- When partially delivering an inventory part order line
using delay cost of sold goods to delivery confirmation, the cost of sale will
not be recognized at the time of shipment. Two new transactions are created; DELCONF-OU (M3/M1), DELCONF-IN (M1/M3). When partially delivering a
non-inventory part order line using delay cost of sold goods to delivery
confirmation, transactions will not be created when the parts are delivered.
- If sales overhead costs are registered for the
part, separate cost of goods sold (COGS) bookings are created: SALES-OH
(Debit M194 - cost of goods sold, sales overhead, credit M190 - sales
overhead).
Window
Deliver Customer Order Lines
Related Window Descriptions
Deliver Customer Order Lines
Procedure
- Search for the desired customer order lines by using the Populate or Query
feature.
- Select the customer order lines you wish to deliver, right-click and then
click Deliver.
- A message informs you that the customer order line will be delivered. Confirm by clicking
OK.