Create Rejection Reason

Explanation

This activity is used to create rejection reasons to be used when rejecting service quotations. For rejection reasons that are to be used to reject maintenance events, the cancellation cause must exist on the rejection reason.

Prerequisites

To enter cancellation causes, they must be defined in the Maintenance Event Basic Data window.

System Effects

• Rejection reasons can be selected when rejecting a service quotation.
• The cancellation cause will be used when canceling the event on the corresponding maintenance order.

Window

 Service Quotation Basic Data

Related Window Descriptions

Service Quotation Basic Data
Service Quotation Basic Data/Reject Reason

Procedure

1. Open the Service Quotation Basic Data window.
2. In the Reject Reason tab, create a new record.
3. Enter values in the Reject Reason ID and Description fields.
4. Optionally, enter a value in the Cancellation Cause field. Use the List of Values to select a suitable value.
5. Save the record. (F12).
6. Optionally, right-click and click Set as Default Rejection Reason.