Enter Vehicle Service Line

Explanation

Use this activity to define vehicle service lines for objects of type VIM.

Prerequisites

• A serial top part or a serial top part structure should exist in Fleet and Asset Management.
• Sales parts should be defined in IFS/Inventory.
• Customers should be defined in IFS/Enterprise.
• Workshops should be defined in Fleet and Asset Management.
• Work types should be defined in IFS/Basic Data for Maintenance.
• Work Task Templates should be defined and set to Active in IFS/Preventive Maintenance.
• Service level agreement (SLA) order templates should be defined in SLA Order Template and should be in Active status.
• Agreement invoice rules should be defined in Service Contract Basic Data/Agreement Invoice Rule tab.
• If you are planning to use alternate customers they should be defined in Service Contract/Additional Customers.

System Effects

As a result of this activity a new vehicle service line will be created.

Window

Service Contract

Related Window Descriptions

Service Contract
Service Contract/Vehicle Services

Procedure

1. Open the Service Contract window and query (F3) for the service contract for which you want to define vehicle service lines.
2. Click the Vehicle Services tab and create a new record (F5).
3. Enter a brief description of the service line in the Description field.
4. Enter the top part number of the serial part or structure for which this service line is applicable.
5. Next enter the work type which will serve as default value for work orders or work tasks based on this service line. You may enter % in the Work Type field if the work type is to be decided later. Optionally if you can add information such as Execution Time, Costs and Revenues to serve as default values as well.
6. Select the Use on Fault Report check box to indicate that this service line should be displayed in the List of Values when connecting to a work order or work task. Clear the check box if the service invoiced should be invoiced according to the invoice plan.
7. Enter the time period for which this service line is valid in the Date From and Expiry Date fields.
8. Enter values in the following fields to determine how the customer should be invoiced: Invoice Rule ID, Invoice Type and Cap Price.
9. If you selected Fixed Price as the invoice type in the previous step, enter values in the Sales Part No and Price fields found under the Fixed Price Execution area. The values will be applied to the work task.
10. If the service contract as a whole is to be invoiced enter the sales part number to be invoiced in the Sales Part No field found under the Periodic Prices area. Additionally enter an alternate customer if the service contract is to be paid for by a different customer.
11. Save the information (F12).