Enter Special Agreements

Explanation

Use this activity to enter customer agreements that will be used explicitly by the service contract.

Prerequisites

Customer agreements should be defined in IFS/Customer Order.

System Effects

As a result of this activity customer agreements will be connected to the service contract and will be used explicitly where applicable.

Window

Service Contract

Related Window Descriptions

Service Contract
Service Contract/Price Agreement
Service Contract/Price Agreement/Special Agreement

Procedure

1. Open the Service Contract window and query for a record (F3).
2. Click the Price Agreement/Special Agreements tab and create a new record (F5).
3. Enter the identity of the customer agreement that should be used explicitly by the service contract. Use the List of Values to select a suitable value.
4. If you cannot find a suitable customer order, right-click and then click Create New Customer Agreement for Explicit Use. Create a new customer agreement in the window that appears.
5. Save the information (F12).