Enter Objects/Locations

Explanation

Use this activity to add objects, object structures and customer locations that the service line is applicable to.

Equipment objects should be defined in IFS/Equipment Administration.
Geographical objects and category objects should be defined in IFS/Equipment Administration.
Service contract-customer should be connected to locations in IFS/Service Management.
Locations should be connected to equipment objects in IFS/Equipment Administration.

As a result of this activity, the scope of the subjected items to the service line will be defined.

Open the Service Contract window and query for a record (F3).
Click the Services tab and select a service line.
Click the Scope tab to enter objects, object structures and locations that is the service line applicable to.
Select the connection type you wish to add to the service line in the Connection Type field.
Next enter the relevant object or the location identity in Item ID field based on the connection type. Note: An object identity if the connection type is EQUIPMENT or CATEGORY, a location identity if the connection type is LOCATION.
If the entered object has an object structure, Has Structure check box is automatically selected. Click Use Line on Structure if the service line should be applicable to all child objects.
Optionally, if the service line should be applicable on child objects to be connected to the entered object, select >Include Objects added to Structure.
Optionally, if the total contract invoicing revenue of the service line need to be allocated an object, select the specific object and tick Set Revenue..
Enter values in the following fields based on the connection type and/or object identity:

If Connection Type = CATEGORY, enter the quantity of objects covered by the service line in the Quantity field and specify the location with respect to a geographical object, by entering the object identity in the Geographical Object ID field, if applicable.
If Connection Type = EQUIPMENT, specify the location with respect to a geographical object by, entering the object identity in the Geographical Object ID field, if applicable.