Create Fault Report

Explanation

Use this activity to create a fault report from a stop event. A fault report is created when;

Mandatory data, such as the site and object ID are retrieved automatically from the selected stop event record. This serves as an aid for simplifying the process of creating a fault report. Note: automatically retrieved data can be changed if necessary. Apart from this, you need to enter other mandatory data, such as a directive and maintenance organization before the fault report can be successfully created. Once the fault report is created it can be accessed via the Work Order link in the Stop Event window.

Prerequisites

Information for the selected stop event record must be saved before you can proceed with the creation of a fault report.

System Effects

A fault report with a unique work order number is created, and can be viewed by clicking on the available link in the Stop Event window.

Related Window Descriptions

Stop Event
Create New Work Order 
Stop Event
Production Unit

Procedure

Use this procedure to create a fault report for a stop event:

  1. Open the Stop Event window and identify the stop event you want.
  2. Right-click and then click Create Fault Report. The Create Fault Report Assistant opens directly in step 2 since this is always done for equipment objects.
  3. In step 2 the fields Site, Object ID and Description are automatically populated with values retrieved from the stop event. These values can be changed if necessary.
  4. If the object is connected to an item class also the Item Class field will be automatically populated with a value. This value can be changed if necessary.
  5. Click Next button to continue to next step.
  6. In step 3 the fields Reported By and Fault Description are automatically populated with values retrieved from the stop event. Also values for Entry Date and WO Site will be available. These values can be changed if necessary.
  7. In the Maintenance Organization field, enter the ID of the maintenance organization to which the fault report should be directed.
  8. Enter a short description of the reported fault in the Directive field.
  9. In the Late Start field, enter the date on which work is planned to start.
  10. In the Latest Finish field, enter the date by which work is planned to be completed.
  11. In the Discovery field, enter the means by which the fault was discovered. Use the List of Values to select a valid value.
  12. In the Symptom field, enter the symptom of the fault reported. Use the List of Values to select a valid value.
  13. In the Priority field, enter the prioritization of the fault reported. Use the List of Values to select a valid value.
  14. Click Finish to close the dialog box and create the fault report.
  15. To view information on the created fault report click on the link given to the particular work order (Work Order XXX).

You can also use the Search functionality to locate the stop event for which you want to create a fault report. The following procedure can be used, for instance, when you know the ID of the stop event you want.

  1. Open the Search dialog by clicking Search on the toolbar.
  2. Enter necessary information in the Stop Event ID field and click Search.
  3. The Stop Event window opens with information for the selected event.
  4. Continue with steps 2 - 12 detailed above.