Enter Root Cause Information

Explanation

This activity is used to define or edit root causes. When creating a non conformance report (NCR), a root cause is associated with the non conformance or potential non conformance. For example lack of training, defective raw material, defective equipment, etc.

Prerequisites

N/A

System Effects

As a result of this activity, new root causes are defined or existing ones are modified.

Window

Non Conformance Report Basic Data

Related Window Descriptions

Non Conformance Report Basic Data/Root Cause
Basic Data Translation

Procedure

1. Click the Root Cause tab in the Non Conformance Report Basic Data window.
2. Create a new record.
3. In the Root Cause ID column, enter a short code for the root cause. Entering a value in this field is mandatory and once saved, this value cannot be edited.
4. In the Description column, enter a description of the root cause.
5. In the Notes column, enter a note regarding the root cause. Entering a value in this field is optional.
6. Save when complete.
7. If you don't want this root cause to be available in the content filter of the NCR chart, unselect the Show in Chart check box.

Note: You can translate the description into different languages using the basic data translation functionality. Select a record, right-click and then click Translation. In the Basic Data Translation window, enter descriptions per language.