Location/Scheduling/Availability

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Usage

Use this window to define the availability of a location. If no availability has been defined for the location the location will always be available. The availability for a location will be defined by connecting a work time calendar to the location. It is also possible to define exceptions to the availability of the location by registering an availability exception in the exceptions tab.

Note: If the field Start Based is left empty the global parameter EnforceConstraintsOnCallEnd, as defined in Scheduling Workbench, will be used.

Exceptions

Activity Diagrams

BDR for PSO Integration
Define Location for Service Management

Activities

Define Location for Scheduling