Invoicing

Description of process

The Invoicing process is used for entering, creating, and printing customer invoices. The process includes customer invoicing with no link to customer order, customer order invoicing, project invoicing, and interest invoicing based on customer invoices due for payment or invoices paid too late. There are functions for canceling invoices and activities for follow-up information, such as customer queries and reports.

The Invoicing process is divided into the following five sub processes.

The Customer Invoices without Customer Order process is used for creating and printing instant invoices, as well as entering manual customer invoices and external invoices on file. The process also contains functions for customer invoice cancellation. There are different ways of entering and creating invoices in the system. The invoices in the process are divided as follows: