Reprint/Resend Invoice

Explanation

This activity is used to reprint or resend a previously printed/sent invoice. This operation is useful if the printout of the invoice is lost or destroyed, if any changes were made to basic data after the invoice was issued to the customer/supplier, or if the sent invoice message was not received by the customer due to an error.

Customer invoices and outgoing supplier invoices can also be reprinted in the Report Archive window which would contain all the printed invoices. Using this alternative method would result in the reprinted invoice having the same Tax Number, Invoice Address and Delivery Address. Necessary changes can be done in the Expire Date field to prevent the invoice from being removed too early.

Prerequisites

The invoice must have been printed once in order to be reprinted. The instant invoice must be sent once in order to be resent. To resend an invoice, the media code of the invoice should be EDI, MHS, INET_TRANS or E-INVOICE.

System Effects

As a result of this entry, the following system effects would take place.

Action	System Effects
Reprint Modified	The invoice printout will have a different Tax number, delivery address and/or invoice address. The send status of the invoice will be Printed after this activity is carried out.
Reprint Original	The invoice printout will have the same details as the original printout. The send status of the invoice will be Printed after this activity is carried out.
Resend Invoice	If we resend a customer invoice with E-INVOICE media code, a new xml file will be created and a new invoice image (a PDF file) will be created in the Report Archive. Any changes done to the tax number, delivery address and/or invoice address before the invoice was resent will be reflected in the invoice image and the message. Any attachments that were previously sent with the invoice will also be automatically resent. If we resend a customer invoice with EDI, INET_TRANS or MHS media code, the same message will be resent. If the invoice was successfully resent, the send status will be Transferred. If a send error occurs (when sending an invoice with E-INVOICE media code, the send status will be Error.

As a result of all actions listed in the table above, time at which the reprinting/resending takes place will be displayed in Sent Time field in the Sent Invoices window.

Window

Instant Invoice
Outgoing Supplier Invoice

Related Window Descriptions

Instant Invoice
Outgoing Supplier Invoice

Procedure

To reprint an instant invoice:

Open the Instant Invoice window or the Sent Invoices window, and search for the invoice you want to reprint.
Right-click and click Reprint Original to reprint the original invoice or Reprint Modified to print the modified invoice. If you clicked Reprint Modified, the Print Invoice dialog box will open.
Select either Invoice Original or Invoice Copy to specify whether you want to reprint the original invoice or a copy of the invoice.
If you selected Invoice Copy, enter the number you want to be printed on the invoice copy in the Copy No field.
Select the Duplicate check box if you want to get a duplicate of the printout. The word "Duplicate" will also be printed on the printout.
Click OK to print.

To resend an instant invoice:

Open the Sent Invoices window and query for the invoice you want to resend.
Select the record you queried for, right-click and click Resend Invoice.

To reprint an outgoing supplier invoice:

Open the Outgoing Supplier Invoice window and search for the invoice you want to reprint.
Right-click and click Reprint Original to reprint the original invoice or Reprint Modified to print the modified invoice. If you clicked Reprint Modified, the Print Invoice dialog box will open.
Select either Invoice Original or Invoice Copy to specify whether you want to reprint the original invoice or a copy of the invoice.
Select the Duplicate check box if you want to get a duplicate of the printout. The word "Duplicate" will also be printed on the printout.
Click OK to print.