Define Urgency Levels
Explanation
Use this activity to define urgency levels used in several
processes, such as work-related problems. When entering data, start with the
most urgent level, as the system automatically assigns urgency level rank
starting with 1 (the most urgent).
If you want to change urgency levels, right-click anywhere in the table and
click Ranking Urgency Level... to open a dialog box designed for that
purpose.
Prerequisites
There are no prerequisites
System Effects
As a result of this activity, urgency levels will be defined in the system.
Window
Urgency Levels
Related Window Descriptions
Urgency Levels
Procedure
- Open the Urgency Levels window and add a record.
- In the Urgency Level field, enter the name of the urgency level.
If this is the first level you are adding, it will have the highest
Urgency Level Rank, meaning it is the most urgent. Each subsequent level
will be less and less urgent.
- In the Urgency Level Description field, you can add a short
description for the urgency level.
- Save your changes.