Enter Order Address Info
Explanation
This activity is used to enter general
order address information, such as customer contact, delivery term, ship-via
code, route, loading information,
and how any shipment delivery should be handled for a specific order address identity.
You also can indicate the regional and district location of the specific
customer address, provided that necessary basic data are entered.
The delivery terms defines who assumes the
responsibility and the costs for the delivery, for example, Delivery Duty Paid (DDP),
Free On Board (FOB), Cost, Insurance and Freight (CIF). To be able to fully
determine the extent of responsibility and the costs, it is necessary to define
an exact location. Depending on the delivery term this can be, e.g., a port of
shipment, port of destination or a named place.
The ship-via code in the
Customer
window indicates how the goods will be transported. The normal
procedure is to define all supply chain data in the windows for supply chain
parameters. You can easily reach related windows by the right-mouse button menu:
- For internal customers,
right-click and then click Supply Chain Matrix for Site.
- For external customers,
right-click and then click Supply Chain Matrix for Customer.
If necessary basic data is entered, you can connect a customer to a
predefined route. You also can indicate a specific load sequence. The load sequence number
is used for loading the goods in the proper order when loading the vehicle. The time when
the delivery will take place can be indicated.
Shipment specific data can also be
defined, including stating the applicable shipment type
if you want to control the shipment process from this level of detail. Whether or not to allow multiple lot/batch numbers per
handling uint, manual
entry of weight and volume and having an unconnected handling unit structure in the
shipment, can also be defined.
The shipment type is a useful parameters if you want to control the shipment
process from this level of detail.
Prerequisites
- Basic data on the Address/General Address Info
sub-tab of the
Customer window must be entered.
- The delivery term for the language in the customer
record must have been entered in Delivery Terms.
- The ship via code for the language in the customer
record must have been entered in Ship Via Codes.
- To use routes, the Route ID must have been entered in
Customer Order Route.
- To use district and region, they must have been entered in
Sales Basic Data.
- The shipment type must have been entered in the Sales
Basic Data window.
System Effects
As a result of this activity:
- General order address information is added.
- An alternative customer name is printed on business
documents.
- If a shipment type has been entered, this value
overrules the shipment type entered as default on the
delivering site.
Window
Customer
Related Window Descriptions
Customer
Customer/Address
Customer/Address/Order Address Info
Procedure
- Open the
Customer window.
- Query for the required customer
record.
- Click the
Address
tab.
Select the correct address identity from the Address Identity list.
- Click the Order Address Info tab.
- Create a new record.
- Enter the delivery term, either by entering a short code or
by using the List of Values.
- Enter the ship via code, either by entering a
short code or by using the List of Values.
- Save your entry.
Optional steps (Note: Save your entries):
- Enter the name of a contact person in the Contact field.
- Enter region, either by entering the short code for the appropriate region or by using
the List of Values.
- Enter district, either by entering the short code for the appropriate district or by
using the List of Values.
- Enter a route appropriate for the customer address in the Route ID field. To do this,
enter a short code or use the List of Values.
- Enter a load sequence number. To be able to enter a load
sequence number, a route must be indicated in the Route ID field.
- Enter the time when the delivery takes place in the Delivery Time field.
- Define shipment specific data in the
shipment section.