Define Customer

Explanation

This activity is used to create, modify and view customers who should be denied from being used in an order.

The required information in the Enterprise/Customer window must have been filled in and saved.

As a result of this activity:

An order consisting of a customer identified as denied, will be denied from being released.

Open the Denied Party window.
Click the Customer tab.
Select New (F5).
Enter or select an order country for which this restriction is valid, or enter a % sign to indicate that this applies for all order countries.
Enter or select a customer that should be denied, or enter a % sign to indicate that all customers should be denied.
Optionally, select an address so that the address data will be copied into the Address 1, Address 2, City, Zip Code and the Customer Country fields.
Enter address 1, or a % sign to indicate denial regardless of address 1.
Enter address 2, or a % sign to indicate denial regardless of address 2.
Enter city, or a % sign to indicate denial regardless of city.
Enter zip code, or a % sign to indicate denial regardless of zip code.
Enter or select a country, or enter a % sign to indicate denial regardless of customer country.
Note: It is not allowed to have a % sign in both the Customer and the Customer Country fields.
Optionally, enter a note, by double-clicking the Note field which will open a text phrase editor that enables the user to view the entire text and, to select predefined phrases as entered in the Document Text Administration/Phrases tab.
Save the changes.