Exclude Acknowledge Customer Payment Order Details

Explanation

The Exclude Acknowledge Customer Payment Order Details activity is used for canceling single invoices included in a direct debiting order or repayment order before acknowledging the order. The deletion does not create any file with output data to the payment institutes. This means that the transfer of funds from the payment institute from various customers will proceed according to previous payment order instructions. Change of payment instructions from the payment institute must be carried out manually. If an invoice or pre-payment is to be sent again on a new payment order, it must first be removed from the associated payment order.

Prerequisites

This activity requires that the direct debiting order details or repayment order details to be cancelled is not acknowledged, i.e., payment transaction has not been confirmed by the payment institute and payment voucher has not been created within the system.

System Effects

As a result of this activity, the invoice or pre-payment is removed from the payment order. The file having output data created with payment order is, however, unchanged.

Window

Acknowledge Customer Payment Orders

Related Window Descriptions   

Acknowledge Customer Payment Orders
Acknowledge Customer Payment Details

Procedure

To Exclude Payment Details Direct Debiting Order:

1. Open Acknowledge Customer Payment Orders and Populate or Query for the actual payment order. Right click and click Details to open the Acknowledge Customer Payment Details window. Mark the line for the specific payment to be cancelled.
2. Click the right mouse button function Cancel and exit the window.