Acknowledge Customer Payment Proposal

Explanation

The Acknowledge Customer Payment Proposal activity is used to acknowledge a direct debiting proposal. After the acknowledgement has been made, the creation of a direct debiting order with output data on file or other media can take place. When the status of the proposal is set to Acknowledged, it is not possible to make modifications.

Prerequisites

A direct debiting proposal must have been created.

System Effects

There are no system effect of this entry. The status of the proposal is changed to Acknowledged, which is required in order to proceed with the payment.

Window

Customer Payment Proposals

Related Window Descriptions

Acknowledge Customer Payment Orders

Acknowledge Customer Payment Details

Procedure

To Acknowledge Direct Debiting Proposal:

1. Open Customer Payment Proposals and use Populate or Query to view the proposal. Click the right mouse button function Acknowledge. You can now proceed to create a Direct Debiting Order.